The Longevity AI

Privacy Policy – The Longevity AI

Last updated: January 9, 2025

The Longevity AI (“us”, “we”, or “our”) is managed by Longr UK Ltd, which operates thelongevity.ai (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

When you visit our website, we may collect certain information automatically from your device. This information may include your IP address, device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location), and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our service.

Account Information

If you create an account on our website, we will collect certain information from you, including your name, email address, and password. We use this information to provide you with access to your account and to provide you with customer support.

Sensitive User Data

The Longevity AI collects and uses sensitive user data through our Service, including but not limited to:

Active Calories Burned
Heart Rate
Heart Rate Variability (HRV)
Nutrition
Oxygen Saturation
Respiratory Rate
Resting Heart Rate
Sleep Session
Total Calories Burned

This data is collected through our proprietary wearable device, blēo, and other methods such as our nutrition food scanner.

How We Use Collected Data

The Longevity AI uses the collected data for various purposes:

To provide and maintain the Service: Including the continuous monitoring of biometric data for personalized health insights.
To notify you about changes to our Service: Ensuring you are always informed about updates and modifications.
To allow you to participate in interactive features of our Service when you choose to do so: Such as health tracking and reporting features.
To provide customer care and support: Addressing any issues you might have with our Service.
To provide analysis or valuable information so that we can improve the Service: Using collected data to enhance user experience and service efficiency.
To monitor the usage of the Service: Analyzing how the Service is used to improve functionality.
To detect, prevent, and address technical issues: Ensuring the smooth operation of our Service.

Sharing of Information

We do not sell, trade, or otherwise share your personal information with third parties, except as described in this Policy. We may share your personal information with the following types of third parties:

Service providers: We may share personal information with service providers that perform certain services on our behalf. For example, we may use service providers to send emails or other communications, process payments, or provide customer support.
Analytics service providers: We may share anonymized usage information with analytics service providers that assist us in the improvement and optimization of our website. For example, Google Analytics.

Third-Party Services

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-party services, such as Application Programming Interfaces (APIs), are used to maintain and improve our services. For example, queries are transmitted to OpenAI API in order to serve requests, and user data is received from Google OAuth API for faster account creation and sign-up.

Some of the third parties include but are not limited to Cloudflare, Google Analytics, OpenAI, MongoDB, Sendgrid, Brevo, Twitter, Meta, and Apple. These tools may collect your IP address, device type, browser type, operating system, geographic location, and other technical information.

Transfer Of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, using third parties and data may be processed outside of the UK.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Longevity AI will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

The Longevity AI may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of The Longevity AI
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These security measures include:

Encryption: All personal data is encrypted during transmission using SSL (Secure Socket Layer) technology.
Access Controls: Personal data is accessible only by authorized personnel and contractors who have signed confidentiality agreements.
Anonymization: Where possible, we anonymize data to protect user identity.
Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you delete your account, we will delete your personal information from our servers within 30 days. Please contact us at [email protected] to request deletion.

Data Minimization

We ensure that the data we collect is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed. We only retain personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

User Consent

We only collect and use data after obtaining your explicit consent. This includes consent for collecting sensitive health data through our wearable devices and nutrition food scanner. You have the right to withdraw your consent at any time by contacting us.

Consent Process

Initial Consent: Upon account creation and before data collection begins, users are required to provide explicit consent.
Ongoing Consent: For any new data collection or use that was not covered by the initial consent, users will be notified and must provide additional consent.
Withdrawing Consent: Users can withdraw consent at any time through their account settings or by contacting [email protected].

Health Connect Data Protection

Health Connect user data is protected against unauthorized or unlawful access, destruction, loss, alteration, or disclosure. We implement robust security measures, including encryption and access controls, to ensure the safety of your health data.

Specific Protections

Access Control: Access to Health Connect data is restricted to authorized personnel only.
Data Encryption: All Health Connect data is encrypted both in transit and at rest.
Regular Security Audits: We conduct regular audits of our security practices to ensure compliance with best practices and regulatory requirements.

Data Deletion

You have the right to delete your data at any time. To delete your data, you can access your account settings or contact us directly at [email protected]. Upon request, your data will be removed from our servers within 30 days.

Data Deletion Process

User-Initiated Deletion: Users can delete their accounts through the app or website settings.
Request-Based Deletion: Users can request data deletion by contacting [email protected].
Confirmation: We will confirm deletion within 30 days and provide a confirmation to the user.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By mail: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

For the full breakdown of thelongevity.ai, please review the sitemap.